05 · Patient

Patient materials.

Three pieces. A one-page handout to give someone on the spot, a tri-fold brochure to leave out for people to pick up, and a conversation card for nurses and NPs, the people most likely to raise the topic with a patient first. The patient pieces are concepts for sign-off, with placeholder photography.

Patient draft · photos are placeholders · pending clinical review
The handout

One page, handed over in person.

Plain, printable on a single sheet, and written to survive being read in a waiting room or on a kitchen table that evening. It answers the four things people ask before they ask anything else, and it always ends with the clinic's number.

Transform
Treatment for hemorrhoids

You're not alone, and it's treatable.

Hemorrhoids are very common. Most people just want to feel like themselves again without a big operation or a long recovery. There is an outpatient procedure that may be able to help, and this page covers the basics.

What is it?
A procedure called thermal submucosal hemorrhoidopexy (TSH). It is performed by a surgeon as an outpatient procedure: a consult first, then the procedure at a separate visit. There is no hospital stay.
How does it work?
Under light sedation, your surgeon performs an incisionless procedure by applying gentle thermal energy to the tissue just above the hemorrhoid. The tissue contracts and is drawn back in, alleviating symptoms.
How long does it take?
The procedure itself takes about 15 minutes. Plan on a normal office appointment overall, and patients go home within 30 to 60 minutes.
What about anesthesia?
It is done under light sedation rather than general anesthesia, with a local anesthetic added if it is needed, so there is no being put under and no waking up groggy. Your surgeon will confirm the approach for your case at the consult. confirm: anesthesia
Does it hurt?
Everyone's experience is different, so we won't promise you a particular one. Your surgeon will explain exactly what to expect, and what is used to keep you comfortable, at your consult.
Does it last?
No procedure can guarantee hemorrhoids never return. In the published study that followed patients for five years, most remained free of symptoms.
What happens next
  1. A consult. A short appointment where the surgeon examines you, answers everything, and tells you honestly whether this suits your situation.
  2. The procedure, if it is right for you. A separate outpatient visit, about 15 minutes.
  3. A follow-up, so we know how you are doing.

A consult carries no obligation. Plenty of people come in, ask their questions, and decide it isn't for them. That's a perfectly good outcome.

Ready to talk it through?
425-305-5182
transformweightloss.com
Transform Weight Loss
Seattle, WA

We accept commercial insurance and offer self-pay. We are not able to bill Medicare or Medicaid. This page is general information, not medical advice, and it is not a substitute for an examination. Published five-year results: Sias F, Milone L (2025), Journal of Surgery. confirm: claims review

How the handout is meant to be used

Give it to someone after a conversation, not instead of one, and write the consult time on it if one has been booked. It is also the right thing to post or email to a "just researching" caller who is not ready to book yet.

The brochure

The tri-fold, for the waiting room.

A double-sided piece to leave at the front desk for patients to pick up. The current brochure is embedded below exactly as it prints: standard letter, 8.5 by 11 inches, landscape, folded in three.

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Both sides below are the exact print file.

Outside · the side you see first

Brochure side 1: inner flap with the procedure explained, back panel with the write-in box and clinic details, and the front cover

Inside · when it opens up

Brochure side 2: the benefits panel, the three procedure steps, and the hemorrhoids and your options infographic
Where the brochure stands

This is the current brochure, not a layout mock: copy, photography, the labelled step illustrations, and the options infographic are all in place, and the print PDF above is true 8.5 by 11 inches. The comparison figures now carry sources (see the source list on page 01). One figure still needs the clinic's word: the brochure says a surgical hemorrhoidectomy takes 4 to 6 weeks to recover from, while the Cleveland Clinic page cited for it gives an average of two to four weeks and a range of two to eight. Final production still goes to a designer, built to the exact size, bleed, fold, and colour profile of the print shop the clinic chooses.

The nurse conversation card For clinic use only

For the nurses and NPs who bring it up first.

Patients rarely raise hemorrhoids on their own. It is usually a nurse or NP who hears the hint, a mention of itching, bleeding, or trouble sitting, and decides whether to open the topic. This card gives the team the words, so the conversation feels routine instead of awkward. It pairs with the education page (06) for the deeper background.

Transform
For the clinical team

Talking about hemorrhoids, comfortably.

Most patients have carried this quietly for years. If the person raising it sounds unbothered and matter-of-fact, the patient usually follows their lead. That tone is the whole technique.

Normalize it first
Hemorrhoids are one of the most common conditions we see, and many people wait years before mentioning them. Saying "this is very common" early does more to open the conversation than any clinical detail.
Use the patient's words
Patients say "flare-up", "itching", "trouble sitting", "bleeding when I go". Mirror their language rather than correcting it. The vocabulary guide on page 06 maps what they say to what it may mean.
Keep the facts short
There is an outpatient option: performed by a surgeon, about 15 minutes, light sedation, incisionless. That is the whole pitch. The handout on this page carries the rest.
Know where the line is
Never diagnose, grade, or promise an outcome in the hallway. "The surgeon will go through your specific situation at the consult" is always the right close, and page 04 covers the words to avoid.
Three ways to open the topic
  1. "A lot of people deal with this and never mention it. If it has been bothering you, we can talk about it."
  2. "This is one of the most common things we see. Nothing you say will surprise anyone here."
  3. "You don't have to live around it. There are options now that don't mean a big operation, and the consult is just a conversation."

Then hand over the one-page handout, offer the brochure, and, if they are interested, offer to book the consult while they are still in the room.

What to hand the patient
1 · The patient one-page handout, at the top of this page
2 · The tri-fold brochure
3 · A consult time, if they want one
Deeper background for the team:
page 06, Hemorrhoid education.

Internal reference for the clinical team, not a patient piece. All patient-facing language follows the approved wording on page 04, and clinical questions belong to the surgeon at the consult.

The published protocol, step by stepFor clinic use only
Pulled from the technique section of Sias & Milone (2025) so the clinic has a written first-step protocol to adapt. Awaiting review by Meribel's clinician.
1 · Position
Patient in the Sims position, left lateral decubitus.
2 · Sedation
Light intravenous sedation with midazolam, supplemented as needed with propofol or a local anesthetic for anoscope insertion discomfort.
3 · Exposure
The operative anoscope is inserted with the windows aligned to the left lateral, anterior, and right posterior hemorrhoidal nodules.
4 · Treatment
Once the mucosa is identified, within 1 cm of the pectinate line, the electrode is inserted into the submucosa and a low-intensity current is delivered for 5 to 10 seconds, until visible whitening and volume reduction.
5 · Repeat
Repeated above each hemorrhoid position, then the anoscope is rotated 180 degrees and the intermediate sites are treated the same way.
6 · Recovery
Discharge within 30 to 60 minutes. All patients re-examined within 30 days.
Source: Thermal Submucosal Hemorrhoidopexy, Gavin Publishers. Meribel's clinician notes from Dr. Gumbs and Dr. Milone sit alongside this as added context; where they differ, the paper protocol takes precedence.
Figures from the published paperFor clinic use only
Sias F, Milone L (2025), Journal of Surgery. Do not hand these figures to patients; they are here so the team answers from the paper rather than from memory.
Anesthesia
Every patient received light IV sedation with midazolam 2 mg. Propofol 30 to 40 mg was added in 35 patients, and local lidocaine (2%, 10 ml) in 72, for anoscope insertion discomfort. Not "local anesthesia for most patients"; the paper does not support that.
Procedure time
Average 10 minutes, range 5 to 15 minutes.
Discharge
All patients discharged within 30 to 60 minutes of surgery.
Pain
92% reported no pain in the first five post-op days; 8% reported some, with a maximum VAS of 4 out of 10. Only 25 patients needed analgesics for more than two days.
Return to work
Most patients resumed work the same or the next day.
Complications
38 (15.3%) minor bleeding, no intervention. 5 (2%) rehospitalised for bleeding requiring transfusion, days 1 to 8. 10 (4%) hemorrhoidal thrombosis. No urinary retention.
Five-year outcome
216 of 248 (87%) completely asymptomatic. 32 (12.9%) minor residual prolapse or proctorrhagia, retreated locally.
Pre-op guidance
Eat whole foods, increase fiber, avoid white bread and processed food, avoid constipation and straining. Patients are asked to fast beforehand for anesthesia purposes. From Meribel's clinicians, not from the paper. The paper protocol overrides it.
"For a total of 248 patients (ages 22–78), 220 male and 128 female, with second-, 12%, and third-degree, 88%, hemorrhoids were treated using this technique. All the patients received Midazolam (2 mg); 35 received supplemental Propofol (30-40mg); 72 received local anesthesia with Lidocaine (2%, 10 ml). The average operative time was 10 minutes (5-15 minutes) and all patients discharged within 30-60 minutes from the surgery."
Two arithmetic inconsistencies sit in the source itself: 220 male plus 128 female totals 348, not 248, and the introduction describes a series of 232 patients while the results report 248. Worth raising with the clinician review before any of this is quoted externally.

A calm, dignified piece patients can pick up and trust.

Plain language, real evidence, no hype. The same voice as everything else in the kit.